Terms & Conditions

TaxiFinder – General Conditions of Use


These General Conditions of Use are a legal text to protect your consumer rights and our company.

However, ALL our services are free and without obligations to you or travellers and we take NO commissions on your bookings.
When you click on «GET FREE QUOTE» there are absolutely no fees & no obligations; you will just receive offers from local transporters

The following sets forth the general terms and conditions between (‘TaxiFinder’) and users of its Website at TaxiFinder (‘the Site’) and of the services, features, content, applications or widgets offered by TaxiFinder (collectively with the site, the “Service”).

By using TaxiFinder and partner websites the user (you) confirms to have read, understand, accept and agree to observe these General Terms and Conditions of Use.

Description of the Services

The use of TaxiFinder is Free for travellers. We do not take any commission or booking fee on your trip.

TaxiFinder is a web platform for connecting passenger requests for transportation to affiliated transport providers offering private car, taxi, limousine, minibus and coach services. Transport providers in turn respond directly, via quotes, to the user according to his request and upon their discretion.

The site offers the user (you) the possibility to choose their quote with the best quality/ price ratio and service from selected providers to whom their request has been submitted. If no response is obtained within a reasonable time, the request is forwarded to another series of service providers.

The website is destined only to facilitate the conclusion of a transport contract (reservation) and the contract for the provision of the transport service is solely and exclusively between you and the third party service provider, from now on termed as your driver.

The transport contract is concluded by the reservation and its execution being the responsibility of the two parties, the website cannot be implicated in any way. Payment is done directly to the driver as per his conditions and tariffs agreed upon acceptation of the quote prior to the services rendered.

The use of the site TaxiFinder is free. TaxiFinder and partners provide various online services on TaxiFinder that are free for use. The term “free” does not in any way affect your obligation to pay the fare for any transportation services ordered via the Service but refers only to your use of the Service in order to obtain such transportation services.

TaxiFinder reserves the right to change, extend the terms of content and form and remove these services or change to a fee model at any time.

Obligations on the part of the user

The transport (trip) requests and offers must be submitted with exact and complete information, with no discriminatory nature or generally illicit conditions.You are responsible for all of your activity in connection with the Service.

When placing a request for quotes you undertake that all the details you have supplied are correct, including passenger name, dates, pick up information and email address.

It is the user’s responsibility to reserve a transport provider as quickly as possible in order to maximise their chances of benefiting from the conditions of the proposed offer.

The transport providers commit themselves to upholding the conditions of their offers made upon reservation except for supplementary service requests on that occasion.

It is your responsibility to contact your selected driver for notifications of any changes to the details supplied. TaxiFinder will not be responsible for any other inaccuracies due to out of date information which may have not been pointed out to us by the service provider.

The user is personally liable to the driver for all cancellation fees or any other fees that may arise in case or resulting from delayed flights or non-fulfilment of agreement from the user’s part. TaxiFinder will not be held responsible for any such charges if they occur nor will it be responsible for any losses such as missed flights etc. due to the user not allowing enough time for his trip.

The user is obliged to observe netiquette and is obliged to immediately report any misuse, illegal offers etc. to TaxiFinder.

Privacy Policy

TaxiFinder is committed to protecting your privacy and attaches serious importance to the protection of their users’ personal data.

What information do we collect, how do we use it and how we protect your information?

In order to process your request we do require certain information that includes the name of the person making the request, pick up location and time, email address to send you your quotes and if necessary,a telephone number for your driver to contact you in case of emergency.

TaxiFinder may collect and use Users personal information for customer service enhancement, site and user experience improvement among other marketing purposes.

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Site related activities.

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilised and other similar information.

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.

Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Site related activities.

Cookies policy

As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience.

A cookie is a piece of data that is stored on a computer, tablet or mobile when you browse the Internet which allows that computer, tablet or mobile device to be recognised when the site is visited again.

Cookies placed by us, our commercial partners or other third parties when you visit this website do not recognise you personally; they recognise the device you are using. Cookies allow several important features on the website, such as confirming requests and returning to pages that you have searched. They also help to keep the website secure, remember your preferences and personalise content on the website so that it is more relevant to you.

TaxiFinder uses Google Analytics, which stores cookies that provide information about the use of the Website. This data, including the user’s IP address, is transmitted to Google’s servers.

According to statements made by Google, the data that is collected by Google Analytics is not associated with any other data held by Google. You can read about Google Analytics here: https://www.google.com/intl/en/analytics/learn/privacy.html

Users can delete cookies in their browser settings and prevent their storage in the future; however, they may not be able to use the full functionality of TaxiFinder

Please note that our cookies will not store any of your personal information, including any personal or address details. Our cookies only keep track of your activity on our website.

User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

This privacy policy does not cover the use of cookies by any advertisers.

Intellectual Property

TaxiFinder’s product names, service names, slogans or logos referenced on TaxiFinder websites and/or in any TaxiFinder -App are trademarks or registered trademarks of TaxiFinder. All other company, product or service names are used for identification purposes only and are trademarks of their respective owners. All of the information, content, and materials offered by TaxiFinder are protected by copyright and other applicable laws of Switzerland and other countries.

The information contained on the site can only be reproduced by its users for personal means. Any reproduction or representation total or partial, by whatever practice coming from the website, from the images etc. being shown is forbidden without the expressed authorisation from the editor of the current website.

The website users are forbidden from reproducing, copying, selling or reselling, or exploiting for a commercial purpose whether it be any part of the service, any use of the service or any right to access the service without the express authorisation of the editor. The non-compliance of these rules constitutes an act of forgery, on the part of their perpetrator, engaging civil and penal liability.


TaxiFinder does not provide transportation services and is not a transportation carrier or taxi company. The quality of the transportation services ordered through the use of the services of TaxiFinder and any other related application is entirely the responsibility of the driver or company providing such services.

The Service may permit you to link to other websites, services or resources on the Internet, and other websites, services or resources may contain links to the Site. When you access third party websites, you do so at your own risk and you acknowledge that TaxiFinder is not responsible or liable for the content, functions, accuracy, legality, appropriateness or any other aspect of such websites or resources.We are not responsible for the pages, other than those of TaxiFinder, upon which you will land on from any third party site or any website that is not www.TaxiFinder

Transporters reserve the right to not respond to requests as to their discretion and as per any other reasons they deem fit. We have a feedback procedure for cases of quote refusal but the final decision lies within the providers themselves. TaxiFinder aims to maximise responses to users’ requests but cannot guarantee responses nor is liable for the tariffs set forward in quotes by transporters.

The liability for the provision of transfer services between you and the service provider is restricted solely to those two parties between whom the service has been contracted. Any liabilities resulting from the provision of the transfer service shall be the sole responsibility of the service provider and their insurance companies.

The website can in no case be held responsible for the transaction, for the punctuality of the transport provider or the traveller(s), the trip conducted or for the safety of the journey.

Transporters affiliated to TaxiFinder are selected with great care and are requested to abide by the laws regulating their profession in their respective countries. In case of withdrawal of licence/permits or radiation of entries in the registries of the competent authorities, the site declines all responsibilities in case the transport provider concerned missed on informing about its withdrawal or radiation.

The website declines any responsibility in the event where one’s information is made the object of hacking creating damage for the users and in the event that Internet users’ hardware is damaged resulting in the spread of a virus or other computer infections.

All pictures displayed on this website are for promotional and illustration purposes only and are subject to change. This website is also subject to copyright. No part of it should be reproduced, adapted or communicated without the written consent of the copyright owner.

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Agreement conferring jurisdiction

In the event of dispute regarding the interpretation or execution of the current GCU, they will be brought to relevant tribunals in .